In order to run properly, Samba requires integration with the following data feeds:

  • Products
  • Customers
  • Orders
  • Categories (optional)

If you created your e-shop via one of the supported e-commerce platforms, you don’t have to bother with data integration. Just follow the step-by-step guide HERE. If you use a different, unsupported platform, do not despair, we’re working on integration of other popular platforms. Until then, please, follow the step-by-step guide, which you can find below.

Properities of the data feeds

  • XML format
  • UTF-8LE coding
  • do NOT use unicode control characters (except the CR and LF characters)
  • make sure, that product ID is the same in the feed of products and orders. The same applies to the customer ID in orders and customers feed.

Feeds are usually updated once a day.

Products feed

This feed contains the database of all your products, that you offer on your e-shop. For the best results, we recommend to include as many optional parameters as possible. Thanks to this data feed, Samba is able to recognize the parameters of the products (type, brand, category, price category, color, size,….) and then offer this product to the right customer. Samba works with the stock informations and special offers as well, so it doesnt offer a product, that you dont have in stock and on the other hand, offers a product, that is on sale, more.

Supported parameters

SHOW a STOCK parameter

Samba offers only the products, that you have in stock. If you want to prohibit some products from offering, set the SHOW parameter to FALSE.

Product variants

Each product can have unlimited number of its variants. These variants are listed below the master product. This ensures, that the customer will not be offered two variants of one product at the same time. Samba recognizes the master product as the one with the product ID tag that isn’t in the variant tag.

Example of the products feed

<?xml version="1.0" encoding="utf-8"?> <PRODUCTS>           <PRODUCT>                     <PRODUCT_ID>D45S8741545SD</PRODUCT_ID>                     <BRAND>Značka</BRAND>                     <TITLE>Name of the product</TITLE>                     <DESCRIPTION>Detail description</DESCRIPTION>                     <PRICE>42.1</PRICE>                     <PRICE_BEFORE_DISCOUNT>40.1</PRICE_BEFORE_DISCOUNT>                     <STOCK>60</STOCK>                     <URL>http://www.mujeshop.cz/way/to/product</URL>                     <IMAGE>http://www.mujeshop.cz/way/to/image.jpg</IMAGE>                     <CATEGORYTEXT>Clothes | Women | T-Shirts</CATEGORYTEXT>                     <PARAMETERS>                               <PARAMETER>                                         <NAME>Color</NAME>                                         <VALUE>White</VALUE>                               </PARAMETER>                     <PARAMETERS>                     <VARIANT>                              <PRODUCT_ID>D45S8741545SD-XXL</PRODUCT_ID>                              <TITLE>Name of the product</TITLE>                               <DESCRIPTION>Detail description</DESCRIPTION>                               <PARAMETERS>                                         <PARAMETER>                                                   <NAME>Size</NAME>                                                   <VALUE>XXL</NAME>                                         </PARAMETER>                               <PARAMETER>                                         <NAME>EAN</NAME>                                         <VALUE>467891186861118</VALUE>                                </PARAMETER>                               <PARAMETERS>                               <PRICE>42.1</PRICE>                               <STOCK>10</STOCK>                               <IMAGE>http://www.mujeshop.cz/way/to/productXXL.jpg</IMAGE>                               <URL>http://www.mujeshop.cz/way/to/product?variant=xxl</URL>                     </VARIANT>           </PRODUCT> </PRODUCTS>

Customer feed

Customer feed should contain the whole database of your customers. Samba can adjust its personalization based on other metaparameters, such as gender or the date of registration.

Samba is able to distinguish 3 levels of newsletter subscription.

  • every day
  • special occasions
  • never

Supported parameters

Example of customers feed

<?xml version="1.0" encoding="utf-8"?> <CUSTOMERS>           <CUSTOMER>                     <CUSTOMER_ID>D45S8741545SD</CUSTOMER_ID>                     <EMAIL>jan.novak@email.cz</EMAIL>                     <REGISTRATION>2014-12-31T03:53:43.962Z</REGISTRATION>                     <FIRST_NAME>Jan</FIRST_NAME>                     <LAST_NAME>Novák</LAST_NAME>                     <NEWSLETTER_FREQUENCY>every day</NEWSLETTER_FREQUENCY>                     <ZIP_CODE>15000</ZIP_CODE>                     <PARAMETERS>                               <PARAMETER>                                         <NAME>Bonus points</NAME>                                         <VALUE>100</VALUE>                               </PARAMETER>                               <PARAMETER>                                         <NAME>Gender</NAME>                                         <VALUE>female</VALUE>                               </PARAMETER>                     <PARAMETERS>           </CUSTOMER> </CUSTOMERS>

Orders feed

This data feed should contain the history of orders made on your e-shop (we recommend the history of last 2 years). All the products must be containt in the products feed.

If you dont specify the price of the order, Samba will automatically take the current price of the product.

Samba is able to distinguish 3 states of order:

  • finished
  • created
  • canceled

If you dont specify state of the order, Samba automatically takes the order as finished.

If your customers can finish an order without registration, use the element EMAIL instead of CUSTOMER_ID.

Items

Example of orders feed

<?xml version="1.0" encoding="utf-8"?> <ORDERS>       <ORDER>            <ORDER_ID>5ds465d</ORDER_ID>            <CUSTOMER_ID>d4s5a6sd6as</CUSTOMER_ID>             <CREATED_ON>2014-12-31T03:53:43.962Z</CREATED_ON>             <FINISHED_ON>2015-01-05T03:53:43.962Z</FINISHED_ON>             <STATUS>finished</STATUS>             <ZIP_CODE>15500</ZIP_CODE>             <COUNTRY_CODE>CZ</COUNTRY_CODE>             <ITEMS>                    <ITEM>                          <PRODUCT_ID>DAS656</PRODUCT_ID>                          <AMOUNT>6</AMOUNT>                          <PRICE>36</PRICE>                   </ITEM>              </ITEMS>        </ORDER>        <ORDER>            <ORDER_ID>35DS45</ORDER_ID>            <EMAIL>jan.novak@email.cz</CUSTOMER_ID>             <CREATED_ON>2014-12-31T03:53:43.962Z</CREATED_ON>             <FINISHED_ON>2015-01-05T03:53:43.962Z</FINISHED_ON>             <STATUS>finished</STATUS>             <ZIP_CODE>15500</ZIP_CODE>             <COUNTRY_CODE>CZ</COUNTRY_CODE>             <ITEMS>                    <ITEM>                          <PRODUCT_ID>DAS656</PRODUCT_ID>                          <AMOUNT>6</AMOUNT>                          <PRICE>36</PRICE>                   </ITEM>              </ITEMS>         </ORDER> </ORDERS>

Category feed

The category feed should include the tree of categories used in products feed. TITLE in this feed must correspond to CATEGORYTEXT in product feed.

Example of category feed

<?xml version="1.0" encoding="utf-8"?> <CATEGORY> <ITEM> <TITLE>Category</Title> <URL>http://www.myeshop.cz/way/to/category</URL> <ITEM> <TITLE>Subcategory</Title> <URL>http://www.myeshop.cz/way/to/Subcategory</URL> </ITEM> </ITEM> <ITEM> <TITLE>Category A</Title> <URL>http://www.myeshop.cz/way/to/categorya</URL> <ITEM> <TITLE>Subcategory A</Title> <URL>http://www.myeshop.cz/way/to/Subcategorya</URL> <ITEM> <TITLE>Subcategory B</Title> <URL>http://www.myeshop.cz/way/to/Subcategoryb</URL>      </ITEM> </ITEM> </ITEM> </CATEGORY>
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