With Samba, administration of your database is all done by you, including reassigning a user’s subscription preferences, importing databases, or simply deleting a user.

Database Administration

To get started, click the gear icon on the top-right corner of the screen, which will tak you to your Settings. From there, click the “Database” tab to open it (as shown below).

From here, you can enter the email addresses you wish to change the settings of one by one or upload an entire list.

Please note that when uploading a list, it must be a CSV file and can only contain e-mail addresses (one address per line) without delimiters. Here’s an example of that format:


After you’ve entered the list of email addresses, select the desired Action you wish to be performed.

The entire list of email addresses you input (regardless of how they’re added) will be affected by the same Action:

  • Add customers to message distribution –  this will subscribe your customers to your email/newsletter distribution (even if they previously unsubscribed). For unknown addresses, the system will offer their import (see “Add new customers”).
  • Remove customers from message distribution – this will unsubscribe your customers from the distribution list.
  • Add new customers – Imports email addresses and adds them as customers. If they’re already listed as customers, they will be subscribed to your email/newsletter distribution by default.
  • Delete customers  – The customer linked to the email will be irretrievably removed from your database (this deletion also affects future attempts to import such an address).

After you’ve selected the desired Action, press the Execute action button (as shown below) to confirm the action.

If you wish to export your database, click the “Export” button, which will be exported as a CSV file.

Please note!

Duplicate emails (regardless of uppercase / lower case) will be automatically removed.

Changes made to your database will take effect during the next update (usually within 24 hours).

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