Billing FAQ

FAQ about billing and other related topics

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20 articles in this collection
Written by Lenka Bunčáková

What are the prices for the Samba subscription?

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Written by Lenka Bunčáková
Updated over a week ago

General terms and conditions

General terms and conditions – Samba.ai application
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Written by Lenka Bunčáková
Updated over a week ago

We have upgraded our tariff to Gold, but we are unable to use personalized widgets, because they have no items in them.

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Written by Lenka Bunčáková
Updated over a week ago

Where can I find my invoices?

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Written by Lenka Bunčáková
Updated over a week ago

Is it possible to use the Silver plan, even though I have more than 6000 customers?

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Written by Lenka Bunčáková
Updated over a week ago

Do you offer any discounts?

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Written by Lenka Bunčáková
Updated over a week ago

Where can I find issued invoices for Samba?

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Written by Lenka Bunčáková
Updated over a week ago

How can I change the name or email address associated with my account?

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Written by Lenka Bunčáková
Updated over a week ago

How do I switch from my paid tariff to a silver/free one?

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Written by Lenka Bunčáková
Updated over a week ago

How can I change the currency associated with my Samba account?

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Written by Lenka Bunčáková
Updated over a week ago

My credit card was rejected and I need to use another.

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Written by Lenka Bunčáková
Updated over a week ago

What are the fees for cancelling Samba and how do I go about doing so?

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Written by Lenka Bunčáková
Updated over a week ago

I would like to use Samba in our company. How much would it cost, considering we have more than 400,000 users?

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Written by Lenka Bunčáková
Updated over a week ago

How can I change my subscription plan?

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Written by Lenka Bunčáková
Updated over a week ago

What happens if I am unable to make a payment?

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Written by Lenka Bunčáková
Updated over a week ago

Which day of the month will I be charged if I’m paying monthly?

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Written by Lenka Bunčáková
Updated over a week ago

What happens if I exceed the number of contacts in my database?

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Written by Lenka Bunčáková
Updated over a week ago

What are the prices of the subscription plans based on?

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Written by Lenka Bunčáková
Updated over a week ago

Can I use an invoice for payment?

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Written by Lenka Bunčáková
Updated over a week ago

How can I change or remove my credit card?

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Written by Lenka Bunčáková
Updated over a week ago