Billing FAQ
FAQ about billing and other related topics
What are the prices for the Samba subscription?
General terms and conditions
We have upgraded our tariff to Gold, but we are unable to use personalized widgets, because they have no items in them.
Where can I find my invoices?
Is it possible to use the Silver plan, even though I have more than 6000 customers?
Do you offer any discounts?
Where can I find issued invoices for Samba?
How can I change the name or email address associated with my account?
How do I switch from my paid tariff to a silver/free one?
How can I change the currency associated with my Samba account?
My credit card was rejected and I need to use another.
What are the fees for cancelling Samba and how do I go about doing so?
I would like to use Samba in our company. How much would it cost, considering we have more than 400,000 users?
How can I change my subscription plan?
What happens if I am unable to make a payment?
Which day of the month will I be charged if I’m paying monthly?
What happens if I exceed the number of contacts in my database?
What are the prices of the subscription plans based on?
Can I use an invoice for payment?
How can I change or remove my credit card?