Billing FAQ

FAQ about billing and other related topics

Karel Javůrek avatar Václav Trunec avatar
20 articles in this collection
Written by Karel Javůrek and Václav Trunec

What are the prices for the Samba subscription?

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Written by Václav Trunec
Updated over a week ago

General terms and conditions

General terms and conditions – Samba.ai application
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Written by Karel Javůrek
Updated over a week ago

We have upgraded our tariff to Gold, but we are unable to use personalized widgets, because they have no items in them.

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Written by Václav Trunec
Updated over a week ago

Where can I find my invoices?

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Written by Karel Javůrek
Updated over a week ago

Is it possible to use the Silver plan, even though I have more than 6000 customers?

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Written by Václav Trunec
Updated over a week ago

Do you offer any discounts?

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Written by Karel Javůrek
Updated over a week ago

Where can I find issued invoices for Samba?

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Written by Václav Trunec
Updated over a week ago

How can I change the name or email address associated with my account?

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Written by Karel Javůrek
Updated over a week ago

How do I switch from my paid tariff to a silver/free one?

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Written by Václav Trunec
Updated over a week ago

How can I change the currency associated with my Samba account?

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Written by Karel Javůrek
Updated over a week ago

My credit card was rejected and I need to use another.

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Written by Václav Trunec
Updated over a week ago

What are the fees for cancelling Samba and how do I go about doing so?

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Written by Karel Javůrek
Updated over a week ago

I would like to use Samba in our company. How much would it cost, considering we have more than 400,000 users?

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Written by Václav Trunec
Updated over a week ago

How can I change my subscription plan?

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Written by Karel Javůrek
Updated over a week ago

What happens if I am unable to make a payment?

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Written by Karel Javůrek
Updated over a week ago

Which day of the month will I be charged if I’m paying monthly?

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Written by Karel Javůrek
Updated over a week ago

What happens if I exceed the number of contacts in my database?

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Written by Karel Javůrek
Updated over a week ago

What are the prices of the subscription plans based on?

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Written by Karel Javůrek
Updated over a week ago

Can I use an invoice for payment?

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Written by Karel Javůrek
Updated over a week ago

How can I change or remove my credit card?

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Written by Karel Javůrek
Updated over a week ago