FAQ for Integration

Learn all about connecting your e-shop to Samba.

Karel Javůrek avatar Václav Trunec avatar
15 articles in this collection
Written by Karel Javůrek and Václav Trunec

How can I see all imported customers in Samba?

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Written by Václav Trunec
Updated over a week ago

Samba is telling me to forward its DNS domains, even though I have already done that.

Karel Javůrek avatar
Written by Karel Javůrek
Updated over a week ago

I am using Webareal eshop and I am getting an error while trying to register through your form.

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Written by Václav Trunec
Updated over a week ago

What is the difference between removing users from the database and removing users from mailing list?

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Written by Václav Trunec
Updated over a week ago

Why am I able to send only one newsletter per day?

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Written by Václav Trunec
Updated over a week ago

I have deleted a user from my Data Feed, but the user is still there.

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Written by Václav Trunec
Updated over a week ago

I am unable to send newsletters to Seznam Email users.

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Written by Václav Trunec
Updated over a week ago

How do I force Data Feed refresh?

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Written by Václav Trunec
Updated over a week ago

How can I get the API key for development purposes?

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Written by Václav Trunec
Updated over a week ago

Samba is telling me that I haven’t implemented customerLoggedIn, cartInteraction and order methods yet.

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Written by Václav Trunec
Updated over a week ago

I have created an e-shop with “Czech koruna” as a currency, but my newsletters have products with “Euro” currency.

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Written by Václav Trunec
Updated over a week ago

Can we use Samba on our e-shop, which is based on the Shoptet platform?

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Written by Václav Trunec
Updated over a week ago

We need to change our newsletter sender e-mail address.

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Written by Václav Trunec
Updated over a week ago

Do I need to create Data Feed?

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Written by Václav Trunec
Updated over a week ago

We have configured the Samba SmartPoint on our e-shop, but Samba still says it’s inactive.

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Written by Václav Trunec
Updated over a week ago